promise care services

Bringing quality care to your door step.

Promise Care Services offers an alternative to institutionalised care, with personalised care and support aimed at improving your quality of life.

Promise Care Services offers an alternative to institutionalised care, with personalised care and support aimed at improving your quality of life.

Our team of carers is dependable and professional, having received professional training and undergone DBS checks to ensure their suitability for the role. Our care costs are determined by a care assessment performed by our care consultant, so they are personalised to your specific needs rather than being predetermined. You can contact us to speak with our Registered Manager, who will be able to provide more information on how we can best assist you.

young-business-woman-white-background-business-job (1)

Get A 20min Free

Consultation with our registered manager


Services We Provide

Homecare Services


Live-in Care

Get a professional carer to come and live with you in your home to provide you with around-the-clock care, companionship, and support.


Domiciliary Care

Live independently in their own homes through our daily care and support visits.


Palliative Care

Specialised care for people living with a serious or life-threatening disease.


Night Care

Care throughout the night


Respite Care

Short term relief for primary caregivers.


Complex Care

Care for people when you or a loved one have chronic or long-term health conditions.

Why our homecare

  • We provide easy and fast access to all our carers so that you can receive the care they need as soon as possible.
  • You or your loved one receive around-the-clock supervision from our staff to ensure their safety and well-being.
  • We are committed to providing continuous help to you so that they can live their lives with dignity and independence.
  • Our services bring peace of mind to loved ones by ensuring that their loved ones are well taken care of.
  • We are dedicated to training and developing all our staff so that they can provide the best possible care and support for our clients.
  • We respect the rights and dignity of our clients and promote their confidence and independence so that they can lead fulfilling lives.
  • We respect the privacy and ensure that care needs are met in a safe, warm, clean, and friendly environment.
  • We offer visits two or three times daily (more common), 24-hour care by rota, with separate day and night shifts, as well as live-in care (one carer resident for a pre-determined period of time).
  • We provide assessment & care management services to ensure that you receive the care and support you need.

Download Our Brochure Below

Get A Free Assessment

We would be delighted to visit and assess your care and support requirements to provide you with a precise estimate, completely free of charge and with no strings attached.

That's me
How would you like us to contact you?
When would you like us to contact you?

What is included in our care plan

Our home care services will assist your loved one with tasks such as cleaning, dressing, exercising, getting around, and more.

Is your loved one restricted from eating certain foods? That is not an issue! Our care providers may make delightful, wholesome meals just for them.

Our team provides safe transportation to your or a loved one's location!

To ensure that your loved one takes the medication they require on time, our care team provides medication reminders or prompts.

You may count on us to keep the environment clean and arranged so that your loved one does not fall. We can also help with the dishwashing, laundry, and cleaning!

You may rely on our home care services to provide you with much-needed respite from caring for others.

Our carers would be delighted to sit with, share, and spend time with your loved one, keeping them involved and never lonely.

Person Centred Video

Our Process

1. Get in touch with us.

Fill out our website's contact form. Our care consultant will contact you to schedule a free 20-minute consultation to explore your care requirements. You'll be scheduled for an in-home assessment.

2. Home Assessment

A care consultant will come to your home to examine and discuss your care requirements. This is completely free and comes with no strings attached. You will receive an accurate and reasonable price for your requirements.

3. Finalisation of the care plan and the carer

You will be supplied with a draught care plan as well as two profiles of carers. Any modifications are permitted, and you can select a care provider who is more suited to your needs.

4. The care process begins.

Care begins after your care plan is finalised.

5. Ongoing assessment

We check in with you on a regular basis to see if you are content with the care You are receiving.